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Frequently Asked Questions

Have a question – Scroll through the list of frequently asked questions but if you don’t find your answer, feel free to give us a call or drop us a note. Find out More

We assist our clients with any technical issues they might face when using our software acting as your technical department. Besides, we help them set up the system and solve technical issues their merchants contact them about. Additionally, we provide support and consulting on business matters as well as risk monitoring on merchants’ requests during the business hours.
We support S2S, facilitate redirection to our hosted Checkout page, and offer the most popular CMS Plugins integration as well as access to Tokenization API and Crypto API
We specialize in payment software development and maintenance. We can refer you to an acquiring partner connected to our company if we know the one that would be a good fit. However, this isn’t the service we offer on a regular basis.
It depends on the product of your choice. For Cashier, the dashboard setup takes up to 2 business days given that you have all the required connectors already integrated. For a white-label SaaS platform, the process might take up to 2 weeks as long as the connectors are integrated. In the meantime, the integration of a white-label platform depends on the client’s infrastructure. Therefore, the setup time is calculated on a case-by-case basis.
We use several nodes in different geographical locations. We have backups inside each node and among them. On top of that, we replicate relational databases and shards of Elastic search.
Fees and costs are discussed with each client individually and are based on a number of transactions, the type of product they select, and an integration type of their choice.
Yes, we do. We offer a revenue share to our agents for every onboarded client introduced by them. For more information, feel free to contact our Sales department at
No, we only cover the technical part of the payments business. However, if requested, we can integrate any KYC/KYB provider of your choice.
Customers applying for Cashier, PayStudio’s white-label payment software, can start processing payments within 1-2 business days in case they use already integrated connectors. Clients purchasing a white-label SaaS payment platform can start processing within 2 weeks unless they request the integration of new connectors.
Our system can be used worldwide. We support any transaction-based model and can integrate international payment methods of your choice.

We offer:

  • Cashier – a fully-brandable dashboard for merchants;
  • A white-label SaaS platform – a customizable and fully-brandable payment system hosted
    on our servers

If the client uses a Direct API or Hosted API option, then only they can make their own custom URL for their payment page